Last updated: October 2026
Delete your account in the app
Open Get Frresh, log in, go to Profile, scroll to the bottom, and tap "Close my account". Confirm when asked — this takes effect immediately, no waiting period.
Can't log in?
Email getfrresh2026@gmail.com from the email address on your account (or mention your registered phone number) and ask us to close your account. We'll confirm once it's done.
What gets deleted
Your name, phone number and email are removed from our systems, your saved health profile (used for meal planning) is deleted, and every saved address is deleted. Your account is deactivated immediately and you're signed out of every device.
What we keep, and why
Your past orders, wallet transaction history, and payment records are kept — they're financial records we're required to retain, and by the time they're kept they're no longer linked to your name, phone or email, since those are already removed. This is the same standard India's Digital Personal Data Protection Act, 2023 expects.
Starting fresh
Once your account is closed, your phone number is free to sign up again as a brand new account at any time — closing an account is not a ban.